NDIS Website Hosting and Maintenance

Australian servers, daily backups, security monitoring and unlimited content changes for $330 a year. When the price guide changes or a vacancy opens, you email us and it is done. No contract.

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Server rack with security shield and a 99.9 percent uptime gauge, illustrating Australian hosting and maintenance for NDIS provider websites

More than a server

Why NDIS Websites Need More Than Cheap Hosting

An NDIS website is not a brochure that sits still. Registration groups change, the NDIS Pricing Arrangements are updated every July, SIL vacancies open and close, staff join and leave, and the intake form collects personal information about participants that has to be stored somewhere you can account for.

A $5 a month hosting plan gives you a server and nothing else. When a plugin update breaks the referral form on a Friday afternoon, there is no one to call, and the support coordinator who tried to refer to you that evening moves on to the next provider on the list.

We have hosted and maintained WordPress websites since 2011, and NDIS sites since the scheme went national. The plan below is the same one that keeps our own NDIS clients online: Australian servers, a person on the phone, and every content change you ask for included in the price.

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20+

Full time in-house developers

2011

Building websites for 15+ years

1000+

Websites successfully launched

4.8/5

From 96 Google reviews

What’s included

What Is Included in NDIS Website Maintenance

One annual fee. Everything below is part of it, for every site we host.

Australian hosting

Your site and your enquiry form data stay on servers in Australia. That matters when the form collects participant names, NDIS numbers and plan details, and when someone asks where that information is held.

Unlimited content changes

New staff, new suburbs, a changed price, a closed vacancy, a new registration group. Email us and we make the change, usually the same business day. There is no cap on requests.

WordPress, theme and plugin updates

Applied and tested by us, not left to auto-update and break something. If an update breaks a form or a layout, we fix it before you notice.

Security monitoring and backups

Daily backups, malware scanning, firewall, SSL certificate renewal and uptime monitoring. If something goes wrong we restore from a clean copy, not from memory.

Phone and email support

A real person in Sydney on 02 8003 7308. Not a ticket queue in another time zone. If your site is down, call and we are on it.

Search engine housekeeping

Sitemap resubmission, Google Search Console errors, broken links and redirects fixed as part of maintenance, so your rankings do not quietly erode.

NDIS Website Hosting Plans

Transparent pricing. No lock-in contracts.

The Standard plan suits almost every NDIS provider. The other two exist for online stores and for very high traffic sites.

Ecommerce

For providers selling equipment or consumables online
$440
Per year
Everything in Standard, plus
  • Tuned for WooCommerce
  • Load-balanced CDN
  • Payment gateway support
  • Product page updates
Get started

VPS

For high traffic sites and portals
$660
Per year
Everything in Ecommerce, plus
  • Dedicated resources
  • Cloud network
  • Custom server configuration
  • Priority response
Get started
Prices include GST. Domain registration is billed separately at cost. Unlimited content changes cover text, images, menus and pages. New feature development is quoted separately.

Hosting, Privacy and the NDIS Practice Standards

Where participant data lives

Your intake and referral forms collect personal and sometimes health information. The NDIS Practice Standards expect you to manage that information properly, and the Privacy Act applies to it. Australian hosting and a documented backup process are the first two answers to the question when an auditor asks.

Uptime when it matters

Support coordinators and families do their research in the evening and on weekends. A site that is down at 9pm on a Sunday loses the referral, and you never find out. We monitor uptime around the clock and act on it.

Keeping the content current

An out-of-date price list, a closed vacancy still showing as open, or a departed staff member still on the team page each cost you trust. Because content changes are included, there is no reason to leave any of them.

Server status list beside a purple security shield with padlock and a cloud backup icon, illustrating Australian hosting and data protection for NDIS provider websites

Moving Your NDIS Website to Uniweb Hosting

01

Tell us where the site is now

Send us the current host and a login, or just the domain name. We check the site for problems that should be fixed before it moves.

02

We migrate it

Files, database, email records and SSL. The move happens outside business hours and the site is tested on our server before the domain points to it.

03

Updates and security applied

WordPress, theme and plugins brought current, backups and monitoring switched on, security headers set.

04

You send changes whenever you need

From then on, any content change is an email away. No request limit, no hourly rate.

Ready?

Move your NDIS website somewhere it is looked after

Send us your domain name. We check the site, tell you what the move involves, and have you hosted with us within a week. $330 a year, no contract.

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NDIS Hosting and Maintenance Questions Answered

Have a question we have not covered? Get in touch and we will answer it, quote or no quote.

Get in touch
What does NDIS website hosting cost?

$330 a year for the Standard plan, which covers hosting, backups, security monitoring, WordPress and plugin updates, unlimited content changes and phone support. There is no contract and no setup fee for sites we built. Sites built elsewhere may need work before they move, and we quote that up front.

Can you host a website Uniweb did not build?

Yes. We migrate and host WordPress sites built by other developers. We check the site first and tell you if anything should be fixed before it moves.

What counts as unlimited content changes?

Text, images, menus, pages, prices, staff profiles, vacancies, service areas and general updates. There is no cap on the number of requests. New features, such as a client portal or an online store, are quoted separately.

Is my participant data stored in Australia?

Yes. Our servers are in Australia and your backups stay in Australia. If you need a written statement of where your data is held for an audit, we provide one.

What happens if my site goes down?

Uptime monitoring alerts us, usually before you know. Our servers run at 99.9% uptime. If you notice a problem first, call 02 8003 7308 and we treat it as the priority.

Do you set up professional email as well?

Yes. DNS and email deliverability records are managed as part of hosting, and we set up Google Workspace or Microsoft 365 mailboxes on your domain. See NDIS email setup.

Can I leave if I want to?

Yes, at any time. You own the website and the domain. We help you migrate to another host if you ask.

Related NDIS services

One Team for the Whole Job

Every NDIS service we offer is delivered in-house by the same Sydney team, so nothing points fingers at anything else. Every page below is one click away.

Further reading: Why website security matters  ·  WordPress for a high-performance NDIS website

Next step

Move your NDIS website somewhere it is looked after

Send us your domain name. We check the site, tell you what the move involves, and have you hosted with us within a week. $330 a year, no contract.

  • No lock-in contracts. Month to month, and you own everything.
  • Published prices. No quote-after-a-call.
  • A Sydney team of 20+ since 2011, on the phone when you need us.

Talk to a person

02 8003 7308 Chat on WhatsApp info@uniwebau.com 69 Marion St, Harris Park NSW 2150 Start Hosting